Find A Caterer

Terms of Service

Last Updated: April 9, 2026

Welcome to Perfect Caterer (“we,” “our,” or “us”). By accessing or using the Perfect Caterer website, platform, and associated tools (collectively, the “Services”) operating within the United States and Canada, you agree to be bound by these Terms of Service.

These Terms apply to all users, including individuals seeking catering services (“Customers”) and catering/food truck professionals providing services (“Vendors”).

1. Platform Overview

Perfect Caterer is a lead capture and matching platform. We provide software tools for Vendors to manage direct inquiries and a marketplace network to connect Customers with available Vendors. We are not a catering company, nor are we a party to any contract or transaction between Customers and Vendors.

2. Terms for Customers (Event Planners & Requesters)

  • No Obligation: Submitting a catering request is completely free and carries no obligation to book any of the Vendors you are matched with.
  • Vendor Interactions: When you submit a request, your event details and contact information will be shared with local, available Vendors so they can provide quotes.
  • Disclaimer of Liability: We do not guarantee the quality, safety, or legality of the food or services provided by Vendors. Any agreements made, payments processed, or services rendered are strictly between you and the Vendor.

3. Terms for Vendors (Caterers & Food Trucks)

  • Lead Capture Tools: Vendors may utilize our provided embed codes and direct links to capture leads. You agree not to misuse these tools or place them on sites associated with illegal or malicious activities.
  • Lead Sharing & The Matcher Network: You may choose to “Decline & Share” requests you cannot fulfill to the Perfect Caterer Network. You may only share leads that meet our minimum quality thresholds (e.g., minimum budget and attendee requirements), and you agree not to share leads if the Customer has explicitly opted out of network sharing.
  • Lead Exclusivity and Non-Circumvention: Any catering request or lead data originating from the Perfect Caterer Matcher Network is proprietary to the platform. You are strictly prohibited from exporting, forwarding, selling, or otherwise sharing these requests with any caterer, food truck, or third party outside of the Perfect Caterer platform. Violation of this rule will result in immediate account termination, a permanent ban from the network, and the immediate forfeiture of any purchased or rewarded Caterer Credits.
  • Caterer Credits & Rewards: You may purchase or earn “Caterer Credits” for successfully sharing eligible leads. We reserve the right to modify reward amounts, logic, pricing, and expiration rules at any time.
  • Communication Rules (Quick Replies): Vendors may use our platform to send pre-written “Quick Replies” to Customers. You agree to use this feature responsibly. If a Customer utilizes the “Unsubscribe” link in your communication, you are strictly prohibited from using our platform to contact them regarding that request again.
  • Account Security: You are responsible for maintaining the security of your account, including protecting your Magic Login links and passwords.

4. Acceptable Use

All users agree not to:

  • Submit fraudulent, fake, or spam catering requests.
  • Attempt to manipulate, exploit, or bypass the Caterer Credit reward system.
  • Scrape, reverse-engineer, or attempt to extract data from the Matcher Network.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Perfect Caterer and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or event disruptions, arising out of your use of the platform or any interactions with other users.

In no event shall Perfect Caterer’s aggregate liability for all claims relating to the services exceed the greater of (a) the amounts paid by you to Perfect Caterer in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) two hundred and fifty dollars ($250 USD/CAD, depending on your primary billing currency). Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

6. Modifications

We reserve the right to modify these Terms at any time. Continued use of the platform after changes constitutes your acceptance of the new Terms.